Privacy policy

Effective Date: July 13, 2026

At A-Z Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through our payment partners)

  • Order Details

Non-Personal Information

We may automatically collect certain information, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on the Website

  • Referring Website

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Respond to your inquiries.

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal obligations.

With your permission, we may also send promotional emails regarding new products, offers, and discounts. You may unsubscribe at any time.

Payment Information

We do not store your debit card, credit card, UPI PIN, or net banking credentials.

Payments are processed securely through trusted third-party payment gateways that use industry-standard encryption and security practices.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality.

  • Remember your preferences.

  • Analyze website traffic and user behavior.

  • Enhance your shopping experience.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Shipping and logistics partners

  • Payment gateway providers

  • Technology and website service providers

  • Government authorities or law enforcement agencies when required by law

These parties receive only the information necessary to perform their services.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.

  • Provide customer support.

  • Meet legal, accounting, and tax obligations.

  • Resolve disputes and enforce our policies.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Withdraw consent for marketing communications.

  • Request details regarding how your data is being used.

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take reasonable steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised Effective Date.