Terms of service

Effective Date: July 13, 2026

Welcome to A-Z Mart. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You will use this website only for lawful purposes.

We reserve the right to refuse service, suspend accounts, or cancel orders if we believe these Terms have been violated.

2. Products & Pricing

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

  • Product colors may vary slightly due to screen settings.

  • Prices are subject to change without prior notice.

  • Product availability may change at any time.

  • We reserve the right to discontinue any product without notice.

We also reserve the right to correct pricing errors or inaccuracies at any time.

3. Orders

Once an order is placed, you will receive an order confirmation via email.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders due to pricing errors, suspected fraud, stock unavailability, or incorrect customer information.

  • Limit quantities purchased per customer or household.

If your order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

4. Payments

We accept secure online payments through trusted payment gateways.

By placing an order, you confirm that:

  • You are authorized to use the selected payment method.

  • The payment information provided is accurate and valid.

All payment transactions are securely processed by third-party payment providers.

5. Shipping & Delivery

Orders are processed and shipped within the timelines mentioned in our Shipping Policy.

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Other unforeseen circumstances

A-Z Mart is not liable for delays caused by courier partners or events beyond our reasonable control.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Please review that policy before requesting a return or refund.

7. User Responsibilities

By using this website, you agree not to:

  • Violate any applicable laws or regulations.

  • Use the website for fraudulent activities.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the proper functioning of the website.

  • Copy, reproduce, or misuse website content without permission.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Icons

  • Website layout

is the property of A-Z Mart or its respective licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, A-Z Mart shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of or inability to use the website.

  • Delayed deliveries.

  • Product misuse.

  • Technical issues.

  • Unauthorized access to user information.

Our total liability, if any, shall not exceed the amount paid by you for the relevant order.

10. Indemnification

You agree to indemnify and hold harmless A-Z Mart, its owners, employees, partners, and affiliates from any claims, losses, liabilities, damages, or expenses arising out of your misuse of the website or violation of these Terms.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

13. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon publication on this page.

Your continued use of the website after such changes constitutes your acceptance of the revised Terms.